Shared Glossary
One word list runs across our policy pages, so JazzCash, Easypaisa, SadaPay, NayaPay and Raast are named identically wherever they appear.
LEGAL REFERENCE
Your Data, Explained Before You Open An Account
Before you open an account, we want you to know exactly what we record and why — profile details, sign-in history and the wallet references behind your transfers...
Profile DataSign-In HistoryWallet ReferencesYour Choices
How This Privacy Policy Applies To You
Where local law permits, this privacy policy covers anyone who registers an account with q789 online in supported regions of Pakistan. We collect what we need to run your account: your name, mobile number, date of birth and the email you verify, plus the device and IP details that keep sign-in secure. Verified wallet confirmations from JazzCash, Easypaisa, SadaPay, NayaPay and Raast
are stored as transaction references, never as your wallet PIN. You can ask us to correct your profile at any time. Records tied to transfers are kept only as long as financial rules in Pakistan require. Where a rule differs by province, the stricter reading applies to your account.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CHECKS
Who Writes And Checks This Policy
Every change to this privacy policy follows the same route: our data lead drafts it, our legal contact checks it against how the platform actually behaves, and our...
Drafted In-House
Our own data lead writes each clause using the systems we operate daily, so the wording describes how your account...
Checked Against Live Systems
Before publishing, we walk the policy against real account tools — sign-in logs, verification steps and wallet references — confirming...
Support Script Alignment
Our chat team reads the same clauses you do. If the policy says one thing and the script says another...
Version Dating
Each published version carries the date it went live, so you can tell quickly whether a copy you saved last...
Change Summary
When a clause moves, we add a short line describing what changed and why, placed above the formal wording rather...
Plain-English Read
A final pass removes legal shorthand that adds no meaning. Where a term must stay technical, we explain it in...
POLICY CONSISTENCY
How This Page Matches Our Other Policies
Our privacy policy, our account terms and our wallet notice are written to agree with each other. If JazzCash is described one way here, it reads the same way there. We keep...
Matching Headings
Section headings follow the same order on each legal page, letting you jump from a clause here to the equivalent clause elsewhere without hunting for it.
Same Contact Routes
The support channels on this page are the ones printed on our terms page, so a data question never sends you somewhere you cannot reach us.
One Update Cycle
When a wallet rule changes, related pages are edited together rather than weeks apart, which keeps contradictions from opening up between documents.
Consistent Effective Dates
Pages we revise together carry the same effective date, so two documents dated the same day describe the same version of how we work.
Aligned Retention Wording
Records kept for finance and verification are described the same way on every page, with the same reasons given, so no document appears to contradict another.
Cross-Linked Clauses
Clauses that depend on each other are linked directly, letting you follow a thread from a data question to the rule governing it in a single click.
POLICY HIGHLIGHTS
What You'll See Across This Policy
These are the visible pieces that define how our policy pages are laid out — numbered labels you can quote in a chat message, summary lines that sit...
Numbered Clause Labels
Every paragraph carries a short label, so you can quote...
Summary Lines
A few lines above the formal wording restate the key...
Wallet Name Chips
Chips naming JazzCash, Easypaisa, SadaPay, NayaPay and Raast sit beside...
Jump Links
A short list near the beginning links straight to each...
Effective Date Stamps
The effective date sits in the header rather than the...
Print-Friendly Columns
Clauses print cleanly in one column with the wallet chips...
Privacy Policy Questions, Answered
We record your name, mobile number, date of birth and the email you verify, plus sign-in history and the wallet references behind your transfers. We never store your JazzCash or Easypaisa PIN.
Only where necessary: verification partners, the wallet providers you choose, and authorities where Pakistani rules require it. We do not sell account data or pass it to unrelated advertisers.
An active account keeps its data while the account stays open. After closure we retain transfer and verification records for the period financial rules require, then remove what is no longer needed.
Yes. Ask through chat or our privacy mailbox and we will send a copy of the account data we hold, along with a short line explaining how each item is used.
We log each session against your device, flag unfamiliar locations, and prompt a fresh verification when something looks unusual. You can also view active sessions from your account settings.
We publish the updated version with a new effective date and summarise what moved. For material changes we also send a message to your registered contact so you see it directly.